RDS Privacy Policy
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Rich’s Driving School (RDS) is a driving school based in New Malden and is registered with the DVSA
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(Driving & Vehicle Standards Agency).
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Sometimes the driving school car may have an outward facing camera which records the outside environment only for insurance purposes, there is no focus of attention & isn’t capturing anything specific or sound.
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It is not used for training purposes or to review driving situations with pupils.
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The camera is on a loop and overwrites recorded footage automatically when SD card gets full as required.
How is personal information collected?
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Any personal information is collected with the consent of the user by interactive submission on the official RDS website (www.richs-driving-school.co.uk), e-mail or telephone enquiries.
What personal information do we hold?
- * Names.
- *Date of birth (for age verification purpose only).
- *Full home addresses.
- *Contact telephone numbers/ email addresses of pupils or parents.
- *Driving licence number & expiry date.
- *Photographs of pupils after passing practical test ( only with pupils/parents consent ).
- *A diary of pupil’s first names listing lessons & test dates/times.
How do we use this information?
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* We only gather & use the minimum information needed to provide the services offered by RDS.
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*Telephoning or texting the pupil/parent relating to lessons with RDS or to obtain information and clarification.
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*Replying to an email enquiry sent to us.
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*Photos are used as promotional material on our website & Facebook page only.
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(Only with consent from person).
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*Some information requested is used to check lawful obligations to enable driving lessons to proceed.
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Information gathered with the explicit consent of the user will only be used for the purpose for which it was intended.
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Photos displayed on our website & Facebook page are with the users consent and can be removed anytime upon request.
We do not pass, or sell your information on to anyone.
* IMPORTANT UPDATE 1st JULY 2020 : CORONAVIRUS NHS TEST & TRACE
- New Government procedures are in place should someone fall ill from coronavirus or have been in contact with someone with symptoms .
- You should self-isolate & call the NHS 111 service following their advice:
- If your instructor has a trace call from NHS111, has any symptoms of covid, or has been informed they have been in contact with someone with it,
- a new condition to continue lessons with RDS will be that you are happy for your contact details to be passed onto NHS111 for tracing purposes only.
- They have their own security measures in place to ensure your details stay private.
How long is your personal information retained by us?
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We’ll hold your personal information based on the following criteria:
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*Until advised by the person that they no longer wish for us to hold it.
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*For as long as they are using the services of RDS.
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*Photos used for promotional material on website & Facebook until they no longer wish to remain on them.
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*Retention periods in line with legal & regulatory requirements or guidance.
Where do we hold your information?
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*All personal information provided on and processed by computers is situated in the European Union.
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*We hold personal information provided via computer/telephone in paper format for daily use.
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*Email correspondence sent to us will be stored digitally until deleted.
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*Contact names,phone numbers & addresses, are also stored on the instructors mobile phone.
Security
- We will take reasonable precautions to ensure that the personal information provided to us will be kept securely and when needed deleted safely.
Right of access
- *We may not be able to provide our services with out certain information from yourself.
- *You are entitled to request a copy of the data we hold on you.
- *We may request you to provide extra information that will confirm your identity. We will give you a copy of the information we hold, how we use it, in an understandable format.
- *We will respond to your request within one month after receiving confirmation proof of your identity.
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A paper copy of this privacy notice can be requested if needed. We may change this privacy notice in order to reflect changes in the law and/or our privacy practices, so please revisit this notice whenever you revisit our web site at https://www.richs-driving-school.co.uk
Contact us
- If you have any questions about our privacy policy please contact us by email, via our ‘contact us’ page, on our website.
- *In the first instance, please contact us directly so we can try to resolve any problem or request.
- *You have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection. Tel: 0303 123 113 or at https://ico.org.uk/